Process Development and Management with Artificial Intelligence
Work flow analysis, task automation, approval mechanisms, performance measurement and artificial intelligence supported process management.
Scope and working area
An efficient automation project will not only start with software installation. Where the processes slow down, which information is entered again and what decisions require human approval. This analysis ensures the selection of appropriate technology and control mechanisms.
Stage transformation path maps can be prepared for tasks that can be supported by artificial intelligence by using the experience in foreign trade, accounting, cari account, document archive and customer processes. Pilot results are measured; success is expanded.
The beginning of the process first for process automation, check points, data used and exceptions are determined. The steps required to be a specialist decision with repeated tasks in work such as accounting, foreign trade, customer car account and document archive are classified separately.
Access security, error management and transaction records are planned in data-bearing flows between document, email, CRM and ERP systems. It is not recommended to expand on the corporate scale without technical compatibility with small pilot applications.
As a result of pilot, performance indicators are compared, such as the time of labor, the duration of processing, the error rate and the number of exceptions. Long-term improvement cycle is installed by defining audit trail, human approval, version control and process.
10 working subjects
- Current process and task dependency map
- Repeated data input and document flow analysis Home
- Compliance and risk ratings to automation
- CRM, ERP, email and file system integration u
- Human approval and authorization steps
- Exception and fault management scenarios
- Pilot application and user acceptance tests Home
- Transaction record, audit trail and version tracking
- Time, cost and error rate indicators Home
- Continuous improvement and team training plan
Working approach
Determination of scope
Process and document evaluation
Tracking and communication
Frequently Asked Questions
Where to start the process improvement?
Current workflow, responsible, used tools, transaction volume and repeating problems are removed.
Which processes are suitable for automation?
High repeat rate, open rules and measurable outputs are good candidates to manage risk.
Can artificial intelligence replace every decision?
No. Human approval should be protected for decisions requiring authorization and legal responsibility.
Can I work with existing ERP?
The access permissions and integration options of ERP can be designed.
Can I automate email and document flows?
The steps such as classification of incoming documents, draft response and routing are suitable for controlled automation.
Is the pilot first?
Yes. It is recommended to measure benefits and risks in a small context prior to the wide spread.
How to measure success?
Indications such as processing time, error rate, number of interventions, user satisfaction and cost are selected.
Can Report?
Performance tables, pending tasks and exceptional reports can be planned for work flow.
Why is data quality important?
Error or unconsistent source data directly affect the automation result; verification steps need.
What is audit trail?
When a process is, it is the record that allows you to monitor what data and who is approved by.
Is there coordination between departments?
Yes. Process owners are defined together with information flow and approval points.
Does the role of staff vary?
Repeated tasks can be minimized; redefined responsibilities such as control, exceptional management and customer relations.
How to handle security?
Sharing rules are evaluated with access roles, authentication, data storage time and third-party services.
Why should you care?
Legislation, data chart, integration and workflow changes require automation to be updated.
How to prepare a quotation?
The scope of work, systems, processing volume, risk and pilot targets are prepared by the progressive application offer.
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